Effective Date: 19th February 2025

1. Introduction
Welcome to R Cunningham Builders. We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect
We collect and process the following personal data:

  • Personal Identifiable Information: Name, email address, phone number, and postal address (collected via contact forms).

  • Usage Data: Information collected automatically through Google Analytics and Hotjar, including IP addresses, browser type, operating system, pages visited, and session duration.

  • Cookies and Tracking Technologies: We use cookies to enhance your experience and collect analytical data.

3. How We Use Your Data
We use your personal data for the following purposes:

  • To respond to inquiries submitted via our website forms.

  • To provide estimates and communicate about our services.

  • To improve our website and services through analytics (Google Analytics & Hotjar).

  • To comply with legal obligations.

4. How We Share Your Data
We do not sell or rent your data to third parties. However, we may share data with trusted third-party service providers who assist us in running our website and services, such as Google Analytics and Hotjar. These providers process data in compliance with data protection laws.

5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Once data is no longer needed, it will be securely deleted or anonymised.

6. Your Rights
Under data protection laws, you have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict processing of your data.

  • Withdraw consent for data processing (where applicable).

  • Request data portability.
    To exercise any of these rights, please contact us at hello@rcunningham.co.uk.

7. Security Measures
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or destruction. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their policies before providing any personal data.

9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. We recommend checking this page regularly.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Thank you for trusting R Cunningham Builders with your personal data.